Terms & Conditions

• Any person taking driving tuition must be in possession of a valid driving licence appropriate for the type of course they are booking and meet the DVLA and DSA medical and eyesight requirements.

• All business shall be conducted by adhering to the DSA / ADI Voluntary Code of Practice, a copy of which shall be supplied to all prospective trainees.

• All fees include insurance cover whilst any person is driving the training vehicle providing they are properly licensed to drive and are accompanied or under direction of the instructor or on a practical driving test accompanied by a DSA examiner.

• The instructor retains the right to refuse or terminate lessons should he feel it necessary due to an individuals conduct, if a person is perceived to be unfit to drive through ill health, under the influence of drugs (prescribed or illegal) or alcohol.

• The instructor will make his services as an instructor available to the pupil for the sole purpose of giving the pupil driving tuition at the rate per lesson for time period as agreed.

• Individual or blocks of lessons are payable in FULL on or before the first lesson.

• All lesson fees are payable by cash or cheque.

• All training will be carried out on a one to one basis. A record of progress will be kept by the instructor.

• Lessons shall be for a minimum of 1 hour duration. If for any reason the instructor is delayed he will make a concerted effort to inform the pupil of his estimated time of arrival. Should the delay be greater than 15 minutes this time will be adjusted by holding to credit or extending the next suitable lesson, this will be made at the instructors’ discretion.

• If a trainee requires the use of a training vehicle to carry out the practical test a 3 hour lesson must be booked to allow for the test itself and a warm up period. During the warm up session both the pupil and the instructor will check that all bulbs required for the 'Show me tell me' questions are working correctly. Should a bulb blow on the test every endeavour will be made by the instructor to replace the bulb in good time, in the event of replacement being unsuccessful the school will not be held liable for any test fees lost as a result.

• If on the day of your test is cancelled by the DSA due to bad weather sickness or staff shortages the school will charge for test time.

• Training fees may be increased at our discretion. Existing clients will be notified 30 days in advance of any change in tuition rates.

• In the event of cancellation by the pupil at least 24 hours notice should be given, failure to do so may result in the lesson being charged at the full rate. Notification must be via personal telephone call or recorded telephone message to the instructor direct or registered office.

• In the case of the instructor needing to postpone or reschedule a lesson the required 24 hours notice will be given to the trainee.

• In the event that the instructor is unable to meet a specific appointment due to mechanical breakdown or other cause, the instructor reserves the right to re-arrange the lesson to a time convenient to both parties.

• Pinnacle Driver Training reserves the right to change the above Terms and Conditions at short notice. Existing trainees will be informed verbally of any changes made.